Honig IdeaGuides: Meeting Facilitation & Training
Where Minds Truly Meet
"Customerized" for your Customer Policy Development

Work together to develop a customer service policy

Achieve consensus for establishing essential customer service standards

Develop a customer service system enabling your company to respond quickly to your customer's needs

Develop the customer recovery process

Create a plan towards continual improvement for customer satisfaction

Create a customer service policy that will stick

Who We Are

For over 27 years we have been leaders in facilitating highly effective and engaging strategic planning meetings. We know how to make your meetings productive.

All of our clients leave our meetings with a renewed respect for meetings. They learn how to access the power of collective decision making and idea generation.

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Honig IdeaGuides
San Francisco Bay Area

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Develop Customer Service Policies

Meeting and Retreat Facilitation

Create Standards for
Excellent Customer Service

Access the team's wisdom to bring
your customer service to the next level

To Establish a Customer Service Policy your team might collectively...

Develop a vision of excellent service

Set specific standards for performance

Establish a recovery process for when your organization makes a mistake

Create a plan for continual improvement and problem solving

Create a customer feedback system

Devise an implementation plan that includes training and communication roll-out

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